When you have to make sure that your everything goes smoothly, this plan will keep your computer running at peak performance all year round.
First, we will perform an initial tune-up of your system to make sure that every is working at peak efficiency. We’ll update your software, install software to backup all of your information, install our anti-malware protective suite (including a 1-year paid anti-virus subscription) and also install our remote support software which will allow us to assist you without your computer ever leaving your house/office. After that, every month for the entire year, for no additional cost, we will remotely checkout the Windows OS and remove any malicious software, unwanted programs and generally make sure that Windows is working correctly, is up to date and has all of the protective software installed and operating properly. We’ll also check your computer backup system to verify that it is operating properly and protecting your information as well as possible.
If something happens which damages Windows, Mad Dog Computer will recover your entire system setup including Windows, installed applications and all of your important information from your last backup at no additional cost.
In the unlikely event that there is a hardware problem which needs to be corrected, an additional fee would apply. On-Site service is available for covered items, when necessary, at 1/2 off our normal hourly charge. Also, this service requires that your computer be able to connect over the Internet, that you have a high speed Internet connection and that you have an external backup hard drive capable of backing up your entire internal hard drive. If you don’t have a suitable backup hard drive, we can provide one to you at an additional charge.